FAQs


  • How easy is it to return a product ?
    • Send us a return request with the order number at admin@lokait.com or call customer care at +91-9886084777 within 5 days of receipt of the product. It's that easy.
  • Is my credit card information safe when I purchase?
    • Absolutely. No credit card/debit card/internet banking information is stored. The entire transaction happens through a secure, financial industry approved payment gateway.
  •  Are the sneakers hand painted?
    • No, they are not. Many artworks are painstakingly created by hand by artists while many are digitally created, but we finally print the artwork on the canvas.
  • Are the sneakers washable?
    • We recommended spot cleaning with a wet cloth and a good quality detergent applied on portions that have dirt. The inner lining of the shoes is PU leather and it is advisable to not completely wet the shoes. Likewise, clean the soles with a moist cloth. Treat your designer sneakers as you would treat your clothes! For normal usage, you could just brush the dust off the shoes.
  • I am a designer. How do I get my work onto some awesome sneakers?
    • We are more than delighted to hear from you. Please email us at admin@lokait.com or call us a +91-9886084777 for more information.
    • Do you ship outside India?
      • Currently, we don't ship outside India.