Payment Terms: We offer Prepaid and Partial COD modes of payment. For partial COD, a small amount (less than Rs.100) is to be paid upfront and the rest on parcel receipt. This is to reduce fraudulent orders and expenditure of courier charges on fake orders and reduce environmental damage shipping such orders for hundreds of kilometers.
We ship within 48 hours of receiving the order. It takes about 7-8 days for the parcel to reach your doorstep. We do not offer express delivery.
If the product does not fit you, send us an exchange request by email at firstname.lastname@example.org or Whatsapp/call at +91-6363383857 no later than 5 days of receipt of the product. We will initiate shipping of a fresh pair with the new size. We will arrange for a courier pick up at your location for the original parcel. Shoes sent back without the shoe box are not accepted since they get crushed during transit. Size exchange can be done once.
Any refund for any reason will have a deduction of Rs.250 towards back and forth shipping charges, the remaining amount will be refunded. Shoes that are worn, damaged, washed or without the shoe box are not accepted for refund.